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Checking MMTE Server Status

There are several methods to check the current status of the MMTE Server services:

  1. In MMTE Administrator (highly recommended)

  2. By using Windows Server UI

  3. By using CLI utilities

In MMTE Administrator

This is the easiest method for checking the MMTE Server status.

Note

This method allows you to check the status of primary MMTE system service only. For the secondary service status, use one of the other methods.

To check the MMTE Server status, perform the following steps:

  1. Open MMTE Administrator.

  2. At the bottom of MMTE Administrator main window, find the server connection section.

    If it suggests to start server, it means it is stopped now:

    Start Server

    If it suggests to stop server, it means it is running:

    36

Using Windows Server UI

Note

You need Local Administrator privileges on this Windows Server to go for this method.

If it is not possible to use MMTE Administrator for any reason, or you need to check the secondary service status, then perform the following steps:

  1. Log in to the Windows Server computer where MMTE Server is installed, by using RDP or native graphic UI.

  2. Launch the Start menu by pressing the Windows key or by clicking the visual Start button. The Start menu opens.

  3. Choose Windows Administrative Tools from the Start menu or from pinned applications.

  4. Administrative Tools open. Choose Services from the list.

  5. Services open. Find the display name of the service you search for.

    Choose Infolytik MetaMiner 5.2 from the list for the MMTE system service.

    Choose Infolytik MetaMiner Remote Tableau Metrics Agent for the service installed on Tableau servers for connecting with MMTE Server.

  6. Look at the Status column.

There are several possible values: * Running: service already started * [empty]: service stopped * Paused: service frozen * StartPending, StopPending, ContinuePending, PausePending are used rarely

Using CLI Utilities

If you cannot use the GUI (for example, when connecting via SSH), you can still get the MMTE Server status using the command-line interface (CLI) utilities.

Note

You need Local Administrator privileges on this Windows Server to go for this method.

To do this:

  1. Log in to the Windows Server computer where MMTE Server is installed, by using SSH, Telnet, PowerShell, cmd.exe, or another terminal program/shell/command processor.

  2. In the terminal/shell, run the following command:

    > sc query "<service-name>"

    where replace <service-name> with the service name you need (metaminer or metaminertabagent). For example:

    > sc query "metaminer"

    If the command ran successfully, you will see:

    SERVICE_NAME: metaminer
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

    STATE : RUNNING indicates the service is started.

    Otherwise, an error message will be displayed, for example:

    [SC] EnumQueryServicesStatus:OpenService FAILED 1060:
The specified service does not exist as an installed service.

    For PowerShell it is recommended to run the following command:

    PS > Get-Service "metaminer*"

    If the command ran successfully, you will see:

    Status   Name               DisplayName                           
------   ----               -----------                           
Running  metaminer          Infolytik MetaMiner 5.2               
Running  metaminertabagent  Infolytik MetaMiner Remote Tableau ...

    This way, you see status of all MetaMiner services.

See Also

Starting MMTE Server

Launching MMTE

How to Install MMS and MMA

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